Portsmouth · Southampton · Guildford
Boiler repairs & plumbers in Portsmouth & Southampton
Directly employed Gas Safe engineers with clear prices before we visit. Boiler and heating diagnosis is £144, plumbing attendance is £96, both including VAT.
Phones answered 7am–8pm, 7 days a week. Gas Safe registered 943380.
Further work and parts are always priced and agreed before we carry on.
Gas Safe registered 943380What do you need help with?
Heating, hot water and plumbing for homes, landlords and letting agents.
Boiler & heating repair
No heating or hot water, fault codes, leaks and pressure loss.
Diagnostic £144 inc VATMore about boiler & heating repair →Plumbing repairs & leaks
Leaks, burst pipes, taps, toilets, valves and stopcocks.
Attendance £96 inc VATMore about plumbing repairs & leaks →Boiler servicing
Annual gas boiler service to keep it safe, efficient and in warranty.
Service £120 inc VATMore about boiler servicing →Landlord gas safety
Gas safety records (CP12) for landlords and letting agents.
From £78 inc VATMore about landlord gas safety →Unvented hot water cylinders
Servicing and repairs for Megaflo-type pressurised cylinders.
Diagnostic £144 inc VATMore about unvented hot water cylinders →Boiler replacement
Honest advice and a fixed quote when repair no longer makes sense.
More about boiler replacement →Powerflush
Clean out sludge causing cold radiators and noisy boilers.
From £540 inc VATMore about powerflush →Leak detection
Trace and access to find hidden leaks, with damage kept to a minimum.
From £250 inc VATMore about leak detection →Prices you know before we arrive
Most firms will not tell you what a visit costs until the engineer is at your door. We publish ours. You pay a fixed amount for us to attend and spend up to the first hour on the problem. If more work or parts are needed, we explain why and agree the cost with you first.
- Engineer attends your home
- Includes up to the first hour on diagnosing the fault
- We explain what we find in plain English
- Further labour and any parts are priced and agreed with you before we carry on
- No hidden call-out extras
Applies to our main Portsmouth, Southampton and Guildford service areas. Further afield, we confirm the charge before booking. Evening and weekend visit charges are confirmed when you book.
How it works
- Call or send an enquiry
Tell us the boiler make, any fault code and your postcode. We confirm the attendance price and the next available appointment.
- The engineer finds the cause
Our engineer diagnoses the problem and explains what is wrong, what it will take to fix and what it will cost.
- You decide, then we fix it
Nothing extra happens without your agreement. Many repairs are finished on the first visit. If a part has to be ordered, we tell you how long it will take.
Areas we cover
Our base is in Southsea, so Portsmouth and the surrounding PO postcodes are our home patch. We also cover Southampton and Guildford, and visit Reading on scheduled days.
Why choose R-Gas
Our own engineers. We employ our engineers directly instead of passing your job to a subcontractor. We know who is coming to your home and we stand behind their work.
Lots of breakdown experience. Our engineers repaired 908 boilers in the last 12 months, many of them for national insurance and home-assistance providers. That experience is now available to you directly.
Straight answers. If a repair is not worth it, we tell you. If a part has to be ordered, we tell you when it will arrive.
Landlords and letting agents
We handle repairs, servicing and gas safety records for landlords and agents around Portsmouth and Southampton, with one point of contact and clear reporting.
Common questions
How much do you charge?
Boiler and heating diagnostic visits are £144 including VAT. Plumbing attendance is £96 including VAT. Both include the engineer coming to you and up to the first hour. After that, we price any further work and parts and agree them with you before we carry on. See our prices page.
When can you come out?
We answer the phone 7am–8pm, 7 days a week. We give you the next available appointment when you call. Same-day visits are often possible, but we will always be straight with you about timing.
Are your engineers subcontractors?
No. Our engineers are directly employed by R-Gas Heating, so the person who comes to your home works for us and we take responsibility for the work.
Which areas do you cover?
Portsmouth, Southsea, Gosport, Fareham, Havant, Waterlooville, Southampton and Guildford, with scheduled visits to Reading. Use the postcode checker below or call us.
What if I smell gas?
Call the National Gas Emergency Service on 0800 111 999 immediately. Do not wait for a reply from us.