Boiler & heating repair
Boiler repair with a clear price up front
No heating or hot water? Our directly employed Gas Safe engineers diagnose the fault for £144 including VAT, then agree the repair cost with you before doing anything else.
Phones answered 7am–8pm, 7 days a week. Gas Safe registered 943380.
Further work and parts are always priced and agreed before we carry on.
Gas Safe registered 943380Choose your area
Portsmouth & Southsea
Our home patch, including Gosport, Fareham and Havant.
Boiler repair Portsmouth →Southampton
Southampton, Eastleigh and Hedge End.
Boiler repair Southampton →Reading
Scheduled visits.
Boiler repair Reading →Guildford
Guildford and surrounding GU postcodes.
Boiler repair Guildford →Boiler problems we fix
- No heating, no hot water, or both
- Boiler showing a fault code or locking out
- Pressure keeps dropping, or the boiler is leaking
- Boiler noisy, banging or cutting out
- Radiators cold, or only warm at the top or bottom
- Frozen condensate pipe in cold weather
- Thermostat, programmer or valve faults
We work on the common makes, including Worcester Bosch, Vaillant, Baxi, Ideal, Glow-worm, Viessmann and Potterton. Gas work is only carried out within each engineer's Gas Safe categories.
Seeing a fault code? Our boiler fault code guides explain what the common codes mean and the safe checks you can do first.
What happens on the visit
- Call or send an enquiry
Tell us the boiler make, any fault code and your postcode. We confirm the attendance price and the next available appointment.
- The engineer finds the cause
Our engineer diagnoses the problem and explains what is wrong, what it will take to fix and what it will cost.
- You decide, then we fix it
Nothing extra happens without your agreement. Many repairs are finished on the first visit. If a part has to be ordered, we tell you how long it will take.
Questions
How much is a boiler repair?
Our diagnostic visit is £144 including VAT (£120 + VAT). It covers the engineer coming to you and up to the first hour. Once we know the cause, we price the repair and any parts, and you decide whether to go ahead.
Will you fix it on the first visit?
Often, yes. Our vans carry common parts. If your boiler needs a specific part, we tell you the cost and how soon we can get it before you agree to anything.
Is it worth repairing an old boiler?
Sometimes it is not. If the repair cost is high compared with the boiler’s age and condition, we will say so and can give you a separate replacement quote. We never push a new boiler when a repair makes sense.
Do you cover all of your area?
Yes. Use the postcode checker on our homepage or call us with your postcode and we will confirm the next appointment.
What if I smell gas?
Leave the property, do not use switches, and call the National Gas Emergency Service on 0800 111 999 straight away. They make the situation safe free of charge. We can then repair the appliance.